Last updated: May 17, 2025 · Effective: May 17, 2025
Please read these Terms of Service carefully before using Pillr. By creating an account or using the service, you agree to be bound by these terms. If you do not agree, do not use Pillr.
These Terms of Service ("Terms") are a legally binding agreement between you ("User", "you") and Pillr ("Pillr", "we", "us"), governing your access to and use of the Pillr application available at app.pillr.app and the marketing website at pillr.app (collectively, the "Service").
By registering for an account, clicking "Get Started", or otherwise accessing or using the Service, you confirm that you are at least 18 years old, have the legal capacity to enter into this agreement, and accept these Terms in full.
If you are using Pillr on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and the term "you" refers to that entity.
Pillr is a CRM and sales intelligence platform that helps individuals and small teams manage leads, track interactions, and receive AI-generated suggestions for follow-up actions and outreach. The Service includes:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practicable. We are not liable for any modification, suspension, or discontinuation of the Service.
To use Pillr you must register for an account using a valid email address and a password that meets our security requirements. You are responsible for:
You may not share your account with others or create accounts by automated means. Each account is for a single individual user unless you are on a Team plan that explicitly allows multiple seats.
We reserve the right to refuse registration to, or suspend or terminate the account of, any person who violates these Terms or whose use of the Service may cause harm to us or other users.
New accounts receive a 14-day free trial of full Pro functionality. No credit card is required to start a trial. At the end of the trial period, your account will be restricted to read-only access unless you subscribe to a paid plan.
We reserve the right to modify the duration or scope of the free trial at any time. A trial is available once per individual or organisation — creating duplicate accounts to obtain repeated trials is a violation of these Terms.
Pillr offers the following paid plans:
| Plan | Price | Billing |
|---|---|---|
| Solo | €19 / month or €190 / year | Monthly or annual |
| Pro | €39 / month or €390 / year | Monthly or annual |
| Team | €69 / user / month | Annual contract, minimum 3 users |
All prices are in euros and exclusive of VAT. VAT is applied where required by law at checkout.
Automatic renewal. Monthly and annual subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You authorise us (or our payment processor) to charge the payment method on file at the start of each renewal period.
Cancellation. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain full access until then. We do not provide refunds for unused time on monthly or annual plans, except as required by applicable law.
Price changes. We may change our pricing at any time. We will give you at least 30 days' notice of any price increase before it affects your subscription, allowing you to cancel if you do not wish to pay the new price.
Failed payments. If a payment fails, we will attempt to notify you. After a reasonable grace period we may suspend or downgrade your account until payment is resolved.
You agree to use Pillr only for lawful purposes and in accordance with these Terms. You must not:
You are solely responsible for the data you enter into Pillr — including lead information and interaction notes — and for ensuring that you have the right to store and process that data. You must comply with applicable data protection laws (including the GDPR) when adding contacts to Pillr.
Pillr uses artificial intelligence (provided by OpenAI) to generate suggested actions, priority scores, interaction summaries, and email drafts. You acknowledge and agree that:
You own your data. All leads, contacts, notes, and activities you enter into Pillr remain yours. We do not claim any ownership over your data.
Licence to operate the service. You grant Pillr a limited, non-exclusive licence to store, process, and display your data solely to the extent necessary to provide the Service to you. We do not use your data for any other purpose.
Data export. You may request an export of your data at any time by contacting support@pillr.app. We aim to provide exports within 14 days of a valid request.
Data on termination. When your account is deleted, your data is permanently removed from our systems within 30 days, as described in our Privacy Policy.
The Service, including its design, code, brand, name, logo, and all content created by Pillr (excluding your data), is the intellectual property of Pillr and is protected by copyright and other applicable laws.
These Terms do not grant you any right to use the Pillr name, logo, or branding in any way. You may not reproduce, distribute, or create derivative works from any part of the Service without our prior written permission.
If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback without any obligation to compensate you.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not guarantee that any AI-generated content is accurate, complete, or suitable for your intended purpose.
We aim for high availability but do not make any SLA guarantees on Solo or Pro plans. Planned maintenance will be communicated in advance where possible.
To the fullest extent permitted by applicable law, Pillr and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenue, data, business, or goodwill — arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid to Pillr in the 12 months preceding the claim, or (b) €100.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
By you. You may close your account at any time via Settings → Delete Account. Cancellation of a paid subscription is described in section 5.
By us. We may suspend or terminate your account immediately and without notice if you violate these Terms, engage in conduct that we reasonably believe is harmful to other users or to us, or if we are required to do so by law. We may also terminate accounts that have been inactive for more than 12 months on a free or expired trial plan, with 30 days' prior notice by email.
Effect of termination. Upon termination, your right to access the Service ceases immediately. Sections 8 (Your data), 9 (Intellectual property), 10 (Disclaimers), 11 (Limitation of liability), and 13 (Governing law) survive termination.
These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.
Any dispute arising out of or in connection with these Terms shall first be submitted to good-faith negotiation. If unresolved within 30 days, the dispute shall be submitted to the exclusive jurisdiction of the competent courts in the Netherlands.
If you are a consumer resident in the EU, you may also be entitled to use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
We may update these Terms from time to time to reflect changes in the Service, applicable law, or our business practices. When we make material changes, we will update the "Last updated" date at the top of this page and notify you by email at least 14 days before the changes take effect.
If you do not agree to the updated Terms, you may close your account before the effective date. Continued use of the Service after the effective date constitutes your acceptance of the updated Terms.
For any questions about these Terms:
These Terms were last updated on May 17, 2025 and are effective as of May 17, 2025.